PartnerHero Culture Articles

PartnerHero Culture

Meet: Cinthya Gomez

Oct 15, 2024

Hey, I’m Cinthya, I am 31 years old. I am the Office Lead for the Tegucigalpa hub on weekdays and I’m also a support hero on Saturdays.

PartnerHero Culture

Meet: David Cerrato

Oct 15, 2024

Hi, my name is David Cerrato. I’m 35 years old, and I’ve been working with PartnerHero for just over a year. I’m currently working as a Program Manager for a couple of very cool programs.

PartnerHero Culture

Meet: Fabiano Pereira

Oct 15, 2024

What’s up, everybody! My name is Fabiano, I’m thirty-five years old (and I know, I look thirty-four) and I’m a Client Success Associate here at PartnerHero.

PartnerHero Culture

Meet: Eduardo Ramirez

Oct 15, 2024

Top of the morning to you people! I’m Eduardo. I’m 27 years old and I’m a Customer Support Associate.

PartnerHero Culture

Meet: Andrew Lewis

Oct 15, 2024

Meet Andrew Lewis, Program Manager at PartnerHero.

PartnerHero Culture

Meet: Diego Idiaquez

Oct 15, 2024

Hey, I’m Diego, I’ve been working at PartnerHero for the past two years. I’m currently providing support for one of our partners and also managing the Tegucigalpa library.

PartnerHero Culture

Boise: the inclusive headquarters of a global company

Aug 1, 2024

The Boise office is beautiful, yes, but that’s not what makes PartnerHero Boise a special place to work. “You can be you at work. You don’t have to come in and be someone else."

PartnerHero Culture

Introducing Alice Hunsberger—VP, trust and safety and content moderation

May 23, 2024

We are very excited to welcome Alice Hunsberger as PartnerHero's VP, Trust & Safety and Content Moderation. Here are five questions to learn more about her, the work she does, and the things she cares about.

PartnerHero Culture

We’re on the Inc 5000 for the second year in a row

May 23, 2024

Together, the 3,000+ people who make up PartnerHero have done something special: We’ve been named to the Inc 5000 and recognized as one of the fastest growing private companies in America for the second year in a row!

PartnerHero Culture

How we foster a “people first” mindset at PartnerHero

May 23, 2024

One of the main underlying principles for all of these values is that at PartnerHero, people come first.  That's not to say that making and achieving goals, improving business metrics, and following official policies doesn’t matter, but these things can never come before or at the cost of our associates’ well-being.

PartnerHero Culture

Introducing Aprikot

May 23, 2024

A little over a year ago, we launched Sidekick as an internal tool to help our support teams atmanage Quality Assurance. Since the beginning of 2018, we’ve allowed open registration for Sidekick so that any customer support team in the world could use it in their own peer review and QA flow.

PartnerHero Culture

Announcing our new Chief Impact Officer: Vicky Moreno

May 23, 2024

We’re thrilled to announce that Vicky Moreno has been promoted to Chief Impact Officer, a newly created role at PartnerHero that will accelerate our social impact work around the world.

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