MASTERCLASS
Get ready to take
Fill out the form below to enter the masterclass. We’ll redirect you to the learning center and away you go! You’ll get access to all lessons, plus a resource guide to help you take what you’ve learned back to your team.
Studies show that while consumers do want lower prices, they also prioritize good customer service, personalized experiences, and a brand voice that aligns with them. As we approach busy shopping days, managing these things with increased volumes can feel overwhelming. This course will prepare you for your busiest season and give you the confidence to deliver under pressure.
Raquel Rincon is a Partner Success Manager at PartnerHero, with 10+ years in the CX industry. She helps ecommerce brands like yours utilize industry expertise with integrated technology, and outsourcing options to help them get the most out of their support teams. She’ll be helping you strategize a plan that gives you the confidence to successfully weather your busiest seasons.
As we approach busy shopping days like Black Friday and Cyber Monday, managing those factors while dealing with increased volumes can feel overwhelming. But if you can start planning today, you’ll feel better prepared when these times come.
65% of consumers surveyed said a bad customer experience led to them switching brands.
Our teams are perfectly positioned to jump in and take the reins while you get back to doing the things that you do best. Schedule a call with one of our solutions designers to ensure you’re meeting the demand of your busy season with brand-centric help that does everything you need it to.
MASTERCLASS
In this post, we’ll explore how to effectively manage customer service on social media and how you can use these platforms to enhance your brand's reputation, create a community, and foster customer loyalty.
MASTERCLASS
Let’s explore the benefits of outsourcing, guide you through selecting the right outsourcing partners, and help you integrate outsourced services seamlessly into your existing operations.
MASTERCLASS
Let’s dive into how you can stay ahead of the game by using the right tools and tech for peak season—from self-service options to AI-driven support and automation.
If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.
