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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Cinthya Gomez

Hey, I’m Cinthya, I am 31 years old. I am the Office Lead for the Tegucigalpa hub on weekdays and I’m also a support hero on Saturdays.

You probably wouldn't be able to tell at first glance, but I am very passionate about math. As a teen I decided to pursue a degree in civil engineering, but halfway through I figured out I'm more of a people's person than a buildings person. But I'm not a quitter, so here I am, done with my civil engineering degree and a master's in project management. So much math, of course, gave me the opportunity to work as a math and physics teacher for more than 6 years, and it was a beautiful experience. Now, I work with three of my former students. Best advice I can give you: do your math homework, it opened doors for me.

I am also a huge fan of eating healthy and staying fit. I’ve invested a lot of my free time playing Zelda games, old school, though. I think it helps your eye-hand coordination, so I highly recommend it. I also spend a lot of time reading random "general culture" stuff and I may know too many useless facts, but hey, it’s fun. I really enjoy company too. I find myself to be very nurturing, so I'm always sharing quality time and caring for others, sharing snacks, and very likely giving hugs. I love your pets, too, by the way.

I’ve been in PH for over 11 months now, but it feels like home. I guess I found my spot, and I've built so many meaningful relationships, while I enjoy running around for all the to-dos in the office. I couldn't really ask for more, I am truly blessed to be here! The only one thing that makes everything better is being able to do all of this in pink and in heels!

PartnerHero