The only solution to combine the best of AI and Human ability into a single CX platform. Reduce costs and increase coverage, and build momentum to scale all with 100% quality guarantee.
Crescendo AI is backed by CX pros, so your team can focus on real problems—not AI tuning or workflow management. Our experts refine AI responses, handle escalations, and optimize CX, delivering seamless, scalable support without the overhead.
Our AI agents don’t just automate support—they evolve with it. Human-in-the-loop tuning refines responses, training AI models to handle complex queries with greater accuracy and empathy. This unique synergy between AI and human expertise ensures that automation enhances, rather than replaces, high-quality customer experiences.
Crescendo seamlessly integrates across communication channels. Whether across chat, email, voice, or social, we leverage generative AI to craft highly personalized responses in real-time. Unlike traditional automation, our agentic AI continuously learns from interactions and adapts based on human-guided feedback, ensuring responses feel natural and relevant to each customer’s unique journey.
With major integrations already developed, many businesses are ready to go day one, and Crescendo can build custom integrations in 30 days.
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Book a free, no-strings-attached conversation with a solution designer to discover an AI + human solution that works for your business.
