Omnichannel AI for Customer Service

Deliver exceptional customer support across your website, mobile apps, email, phone, and business channels with our perfectly orchestrated omni-channel AI and expert human agents.

AI + HUMANS

AI and human expertise that meets your customers anywhere.

Crescendo’s Omnichannel AI delivers instant, near-perfect responses across all business channels, combining AI precision with human expertise to enhance customer interactions, boost retention, and build brand loyalty.

Crescendo’s omnichannel AI easily supports all your business communication channels & customized workflows and is managed by our expert humans
With near 100% accuracy and near instant response times, you’ll build brand loyalty and increase customer retention.
With our integrated technology and CX agent solution, you don’t have to worry about your AI and human team being out of sync—in any channel.

SCALE SUPPORT

PartnerHero, powered by Crescendo AI makes Customer Service easy across every channel

Capabilities

omnichannel

Voice, chat, and way more

Wherever your customers are, we are too. Crescendo supports all channels with our conversational AI. Our team will work with you to set up custom knowledge and agentic workflows that meet your brand needs. Phone, voice, in-app, and more.

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24/7

Deliver support excellence to all your customers, anytime.

Crescendo’s omnichannel AI is available 24x7, and so is your human team—ready to handle escalations right when they come in.  Your customers will never have to wait for an answer, even if they need to speak to a live agent.

multi-lingual

Global support, seamlessly automated.

Our AI can seamlessly respond to 50+ languages - across any business channel.Best of all, our live agents are ready to support any language for escalations, hand off, and ongoing knowledge creation. It’s time to put your knowledge base on autopilot with full human oversight.

AI that integrates with your technology—seamlessly.

With major integrations already developed, many businesses are ready to go day one,  and Crescendo can build custom integrations in 30 days.

You can trust your data with us.

We understand that trust starts with security. PartnerHero is committed to keeping your information safe so you can interact with us with confidence.

Multi-layered information security measures
Modern encryption technologies, strict access controls, and regular audits
Transparency on our handling of personal data, enabling individuals with access, correction, and deletion of their personal data
Start building your brand forward.

Book a free, no-strings-attached conversation with a solution designer to discover an AI + human solution that works for your business.