Crescendo’s Agentic AI connects your business applications and is empowered to solve complex inquiries like issuing refunds, scheduling, checking on orders, and more—all with human oversight.
Make solving problems easier. With Agentic AI, customers don’t have to navigate the pitfalls of limited bots, dead-end work flows, or frustrating phone menus.
Agentic AI makes it easy to extend coverage to 24/7 without increasing costs. Extensive integration capabilities make it possible to solve a wide range of problems—24/7.
Crescendo’s Agentic AI is continually tested and checked by expert humans, so you can rest assured that your customers will be getting the right responses the first time.
Agentic AI is a game changer for handling inquiries unique to your business. Rather than relying on overly complex workflows, Agentic AI learns your businesses processes and makes nuanced decisions so your customers get what they need, right away. Using our existing integrations, or building new ones, we’ll connect your systems to provide flawless Agentic AI coverage for a range of complex customer inquiries, from scheduling to multi-step setup - all with the oversight of human in the loop.
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"Before Crescendo, scaling our customer support to match the flow of our events was a constant struggle. Now, we have a solution that can adapt as quickly as our needs change."
+50% instant resolutions
75% chat CSAT
Webconnex, a leading event management provider, struggled to scale customer support for fluctuating demand during event cycles. Their traditional approach, reliant on costly peak staffing and ineffective IVR systems, couldn’t keep pace with growing inquiries, especially for large events like the Albuquerque International Balloon Fie
Read the full story over at Crescendo -->Book a free, no-strings-attached conversation with a solution designer to discover an AI + human solution that works for your business.
