See how the Crescendo Assistant handles both straightforward inquiries and intricate conversation flows, setting the stage for understanding the technology behind real‑time customer interactions.
Personalize your Chat Assistant to mirror your brand’s unique voice. In this session, we’ll adjust settings such as emoji usage and response length and present a live before‑and‑after demo that highlights how quickly the assistant adapts—perfect for those interested in a dedicated tone and personality setup.
Ensure your Chat Assistant delivers accurate, timely information by leveraging a robust Knowledge Base. Learn how to integrate with Zendesk, perform manual updates, and enable auto‑updates so your assistant always stays current.
Unlock the full potential of our Dashboard. This session focuses on advanced filtering capabilities, explains why all data is presented in UTC, and and demonstrates all places in the Crescendo Platform where you can easily export to XLS files for further analysis.
Unlock the full potential of our Dashboard. This session focuses on advanced filtering capabilities, explains why all data is presented in UTC, and and demonstrates all places in the Crescendo Platform where you can easily export to XLS files for further analysis.
Ensure your Chat Assistant delivers accurate, timely information by leveraging a robust Knowledge Base. Learn how to integrate with Zendesk, perform manual updates, and enable auto‑updates so your assistant always stays current.
Personalize your Chat Assistant to mirror your brand’s unique voice. In this session, we’ll adjust settings such as emoji usage and response length and present a live before‑and‑after demo that highlights how quickly the assistant adapts—perfect for those interested in a dedicated tone and personality setup.
See how the Crescendo Assistant handles both straightforward inquiries and intricate conversation flows, setting the stage for understanding the technology behind real‑time customer interactions.
Are the metrics you’re tracking actually helping your business succeed—or holding you back? Join us for an unfiltered conversation with Shervin Talieh, CEO of PartnerHero, as we challenge conventional wisdom about CX metrics and uncover how outsourcing and AI can redefine operational success.
Join Tod Famous, Chief Product Officer at Crescendo AI and Mercer Smith, VP of Community and Education at PartnerHero to unpack the misconceptions about AI in the CX space. We’ll look at how a well implemented AI strategy can empower CX leaders, enhance the roles of human agents and transform the capabilities of a CX program for the better.
Are the metrics you’re tracking actually helping your business succeed—or holding you back? Join us for an unfiltered conversation with Shervin Talieh, CEO of PartnerHero, as we challenge conventional wisdom about CX metrics and uncover how outsourcing and AI can redefine operational success.
Join Tod Famous, Chief Product Officer at Crescendo AI and Mercer Smith, VP of Community and Education at PartnerHero to unpack the misconceptions about AI in the CX space. We’ll look at how a well implemented AI strategy can empower CX leaders, enhance the roles of human agents and transform the capabilities of a CX program for the better.
