This ebook provides an essential guide to understanding Augmented AI and how it revolutionizes customer service by combining the efficiency of AI with the empathy and creativity of human support.
Learn how to seamlessly integrate AI into your customer experience strategies, empowering both your team and your customers.
Join Tod Famous, Chief Product Officer at Crescendo AI and Mercer Smith, VP of Community and Content Strategy at PartnerHero to unpack the misconceptions about AI in the CX space. We’ll look at how a well implemented AI strategy can empower CX leaders, enhance the roles of human agents and transform the capabilities of a CX program for the better. Participants will learn what skills they’ll need to set themselves up for success in a landscape altered by AI, how to use the tooling to create more personalized, data-driven customer experiences and more.
We bring together expert CX professionals and generative AI—let’s talk about how we can help you succeed.
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