We support learners and teachers alike, making for an exceptional educational experience.
QA that ensures the highest level of quality interaction and helps your platform get better.
Educational technology comes with specific challenges. Let our experts help you navigate.
Providing a safe environment is a prerequisite for optimized learning.
Upleveling your CX with AI solutions? Join our next demo session.
“Udemy students and instructors are in every corner of the world. As we continue to expand, we rely on PartnerHero to help scale high-quality customer support experiences.”
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Support for learners, instructors, and administrators as they navigate the rapidly changing world of eLearning.
Every learning organization works differently and shows up in various channels. We adapt to you.
Book a free, no-strings-attached conversation with a solution designer to discover an AI + human solution that works for your business.
These customer retention strategies improve your onboarding, support, and feedback loops so you can effectively build loyalty and gain referrals.
Customer service challenges can go beyond slow response times. Understanding these eight common customer service challenges can help your team prepare.
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A practical guide for leaders who want the benefits of outsourcing without sacrificing quality, control, or brand voice.
These customer retention strategies improve your onboarding, support, and feedback loops so you can effectively build loyalty and gain referrals.
Customer service challenges can go beyond slow response times. Understanding these eight common customer service challenges can help your team prepare.
A practical guide for leaders who want the benefits of outsourcing without sacrificing quality, control, or brand voice.
We make eLearning seamless, empowering learners, instructors, and administrators to get the most out of their digital experience.
FEATURES
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We support learners and teachers alike, making for an exceptional educational experience.
QA that ensures the highest level of quality interaction and helps your platform get better.
Educational technology comes with specific challenges. Let our experts help you navigate.
Providing a safe environment is a prerequisite for optimized learning.
SERVICES
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Support for learners, instructors, and administrators as they navigate the rapidly changing world of eLearning.
Every learning organization works differently and shows up in various channels. We adapt to you.
PRIVACY AND SECURITY
Some things you’ve got to do by the book like—privacy and security
Explore data and security -->If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.
BLOG
What does “transparency in AI” actually mean—and why should CX leaders care?
Discover how to overcome AI hesitations and harness augmented AI for authentic, empathetic customer experiences.
