This article takes you through the benefits of incorporating an appeals system—whether that be a simple email channel or a complex workflow—and details best practices in the industry.
Trust & Safety has long been a background player on the internet, but as the line between online and offline blur, it's coming into the limelight.
Trust and safety is key to keeping your game alive and ensuring that all of your players have a great experience.
We are very excited to welcome Alice Hunsberger as PartnerHero's VP, Trust & Safety and Content Moderation. Here are five questions to learn more about her, the work she does, and the things she cares about.
Outsourcing content moderation can be a scary thought. However, it can be just as custom and high-quality as an in-house service—you just need to think about it the right way and make sure you’re informed about both sides of the coin.
GLAAD’s 2024 Social Media Safety Index Report highlights a crucial aspect of the responsibility that social media platforms need to take into account: the need for comprehensive anti-bias training for content moderators.
