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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Diego Idiaquez

Hey, I’m Diego, I’ve been working at PartnerHero for the past two years. I’m currently providing support for one of our partners and also managing the Tegucigalpa library.

Growing up I loved watching really old movies, like Casablanca and the original King Kong, yeah, that old. However, when I first saw Star Wars I knew that my life was not going to be the same and since then I have an undying love for all things Star Wars. I have this really weird habit of always wearing something related to it, that’s why I decided to get this amazing Millenium Falcon tattoo.

I spend most of my time playing with my dogs which I absolutely love and consider them as family. My hobbies range from going on hikes, watching football games, reading a mind-blowing sci fi novel, or my favorite: eat!

So if you want to be stuck in a 3 hour long conversation with me you can either mention Star Wars, when will the baleada become the eighth wonder of the world, or why the Labrador is the best dog ever…  

Did you know they can hold an egg in their mouth without breaking it, what! Needless to say I’m one of the most energetic persons you’ll ever meet. I also have this annoying never ending supply of positivity. The same positivity that has helped me embrace change and grow in a professional and personal matter. Because it doesn’t matter where life takes me, you will find me with a smile.

PartnerHero