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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Andrew Lewis

Hello, all! My name is Andrew Lewis, and I’m a Team Manager at PartnerHero.

I was born in the Boise area to two amazing parents and am the youngest in my family. I grew up in northern Idaho, but always wanted to come back to the Treasure Valley, and did so as quickly as I could.

When I’m not working, you can typically find me playing music, either on my own or with my band (at least in non-pandemic times), cooking at home, or watching horror films with my dog and best friend, Otto.

Last year, I turned a lot of my attention to recording music at home, trying to gain a better understanding of aspects like mixing and mastering. If I wasn’t doing that, I was in denim shorts yard-dad mode, learning how to better care for my yard. I also tried to grow a garden, but got a little too ambitious (better luck this year?).

Before I started at PartnerHero, I’d worked from home for a number of years, so being sent home last year felt like… returning home. I quickly set up shop in my home office once more.

I wake up early and go through my morning routine before sitting down at my desk to make sure I have a productive day.

The role of Team Manager at PartnerHero is a great fit for me because I get the privilege of working with teams from all over the world and learning about their culture. I also get the honor of supporting others, whether it’s our internal Support Heroes, or our partners, and doing my best to help them be successful, however I can.

I love meeting other team members from PH and providing recommendations for local spots.

So if your post-pandemic travel plans bring you to the Boise area, let me know! Thanks for watching, and hope to see you around!

PartnerHero