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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Fabiano Pereira

What’s up, everybody! 

My name is Fabiano,  I’m thirty-five years old  (and I know, I look thirty-four) and I’m a Client Success Associate here at PartnerHero.

I was born and raised in São Paulo, Brazil and I’m lucky to have an incredibly supportive family. Since I was seven years old, I’ve been performing as a magician. I’ve been on TV quite a few times and wrote two books on Card Magic. Doing magic is just like working from home takes a lot of creativity, discipline, also practice, but most importantly, a lot of passion for what you do and working at PartnerHero Is just like doing magic because here we bring a lot of color into people’s lives and even though I do love magic. My favorite hobby is solving rubik's cubes. Blindfolded.

Working from home demands me a lot of discipline and focus, so I make sure to stick to a well defined schedule and to keep some music in the background. Anything from bluegrass to heavy metal! I’m very grateful for being part of a creative and supportive team here at PartnerHero, as well as all the daily challenges and opportunities that we get. 

And now I challenge you to solve that old Rubik’s Cube you have in your drawer. Hit me up and I’ll teach you how! Stay magical!

Juan: Can you make that magic trick where you just disappear out of nowhere?

Fabiano: Of course man, I’m a magician. Check it out.

Juan: We can still see you.

PartnerHero