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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Eduardo Ramirez

I was born and raised in Tegucigalpa, one of the capital cities of Honduras as of 1898. Yeah, I’m a little bit of a history junkie. I’ve lived the 27 years of my life in the same house.

My father was a doctor and my mother majored in chemical-pharmaceutical studies. I have two older sisters and a brother, so I am the youngest one.

Ever since I was young, I’ve been a full-on gamer. I used to come home from school with my brother and play games such as Star Fox and Super Mario RPG on our Super Nintendo.

Music is another area I’m extremely passionate about. My Spotify has over 16 different playlists categorizing different genres of music with over 5000+ songs. I’m also a sports fan, be it soccer, NFL, or NBA. I’m all for watching some good games.

One of the coolest things I’ve been able to do on quarantine is brush up on my cooking skills, and learn more recipes. I also took the decision to grow my hair and have a man bun so I had to learn how to tie my hair.

Working from home has been a unique experience. It is definitely a challenge to have your family around while you work. At first, I really didn’t have a dedicated workspace, but as the months went by I built one, and believe me, I can’t recommend it enough.

I majored in Psychology and have always been fascinated by the human brain. Being in this position enables me to connect with different people and nurture my skills.

Like John F. Kennedy said on January 20, 1961:

Instead of asking what others can do for you, always ask what you can do for others every day.

“See ya around, kids”

PartnerHero