PartnerHero Culture Articles

PartnerHero Culture

Meet: Luis Hernandez

Oct 15, 2024

Hey, I’m Luis, and I’m part of the Outreach team here at PartnerHero. I’ve been working in the company for a while now.

PartnerHero Culture

Meet: Juliett Castillo

Oct 15, 2024

Hi! My Name is Juliett, I’m 29 years old. I consider myself charismatic, workaholic, hilarious, geeky, with a little bit of spice in me, haha.

PartnerHero Culture

Meet: Josh Wilson

Oct 15, 2024

Hey, my name is Josh, I’ve been with PartnerHero for just over two months, and I’m on the support team here in Boise.

PartnerHero Culture

Meet: Eduardo Matsumoto

Oct 15, 2024

Meet Eduardo Matsumoto, customer support associate at PartnerHero.

PartnerHero Culture

Meet: Harold Mendoza

Oct 15, 2024

Meet Harold Mendoza, Engineering Lead at PartnerHero.

PartnerHero Culture

Meet: Elder Frassi

Oct 15, 2024

Meet Elder Frassi, Team Lead at PartnerHero.

PartnerHero Culture

Why we acquired SupportOps

May 23, 2024

We recently announced that we acquired SupportOps, our first-ever acquisition of another company! This is a big move for us, and we’d like to take a moment to explain why we’re so excited to add SupportOps to PartnerHero.

PartnerHero Culture

You’re already becoming less successful

May 23, 2024

Our brains are designed to find patterns. So when you do something that yields positive results (“success”), we tend to repeat that pattern.

PartnerHero Culture

Welcome New Partners, Summer Edition

May 23, 2024

Each quarter PartnerHero welcomes dozens of new partners to our community. Today we're celebrating three of them! 

PartnerHero Culture

Welcome our new president

May 23, 2024

I found this definition when Googling “what's the difference between a CEO and President?”

In corporate management structures, the CEO is the highest ranking officer and visionary, while the president is more responsible for day-to-day management decisions and strategies. In simple terms, the CEO makes a promise to the company, setting a long-term vision.

PartnerHero Culture

Welcome New Partners, Winter 2023

May 23, 2024

We love working with partners that align with our values. It’s crucial that they feel excited to work with us and that our associates are excited to work for them. Every season, we profile some of our newest partners and learn more about their challenges as their businesses scale and why they chose to work with PartnerHero. 

Check out our Partner Spotlight and Customer Stories collections for more profiles.

PartnerHero Culture

Trans people are under siege. We need to act. Now.

May 23, 2024

The transgender community is under attack in the United States and around the world. It is past time for us to stand up and act.

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