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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Harold Mendoza

Hello everyone, my name is Harold Mendoza. I’m currently 24 years old and I work as a Lead Engineer for the Beacon team.

I was born in Tegucigalpa, Honduras. When I was around 10 years old my family and I moved to the mountains and that sparked a passion in me for nature and landscape photography.

I decided to study Computer Systems Engineering and in mid 2020 I finally finished my major. Since I was a kid I liked drawing things on my iPad and building web pages. Because of this I was attracted to Software Engineering, but I grew a special interest for UX and UI Design.

I like to go hiking in the National Park La Tigra. And my favorite workout is going out for a run as it helps clear up my mind. And finally, one of my biggest hobbies is to play the electric guitar. I have been playing it since I was eleven years old and I have had the privilege to play in quite a number of events.

Oh, and I also like coffee.

Because I am an introvert, I wasn’t affected that much when quarantine started, so I used this time to double down on my habits. I am reading more, working out more, and journaling has become a daily habit. But I have also doubled down on watching tv series and playing a lot of video games.

I like privacy when working, so most of the time I work in my room. I have it setup to make it as comfortable as possible for me. But sometimes I like to work from the porch or the living room. And in some rare cases, a coffee shop will do the trick.

I would consider myself a person that likes being creative and artistic, but I am also a very logical person. I think coding merges very well those two aspects in me, as it allows me to build things using logic and art.

I am beyond blessed to be part of PartnerHero. I believe it is a good place to become a better engineer and a better person overall.

Thank you.

PartnerHero