PartnerHero Culture Articles

PartnerHero Culture

Meet: Cinthya Gomez

Oct 15, 2024

Hey, I’m Cinthya, I am 31 years old. I am the Office Lead for the Tegucigalpa hub on weekdays and I’m also a support hero on Saturdays.

PartnerHero Culture

Meet: David Cerrato

Oct 15, 2024

Hi, my name is David Cerrato. I’m 35 years old, and I’ve been working with PartnerHero for just over a year. I’m currently working as a Program Manager for a couple of very cool programs.

PartnerHero Culture

Meet: Fabiano Pereira

Oct 15, 2024

What’s up, everybody! My name is Fabiano, I’m thirty-five years old (and I know, I look thirty-four) and I’m a Client Success Associate here at PartnerHero.

PartnerHero Culture

Meet: Eduardo Ramirez

Oct 15, 2024

Top of the morning to you people! I’m Eduardo. I’m 27 years old and I’m a Customer Support Associate.

PartnerHero Culture

Meet: Andrew Lewis

Oct 15, 2024

Meet Andrew Lewis, Program Manager at PartnerHero.

PartnerHero Culture

Meet: Diego Idiaquez

Oct 15, 2024

Hey, I’m Diego, I’ve been working at PartnerHero for the past two years. I’m currently providing support for one of our partners and also managing the Tegucigalpa library.

PartnerHero Culture

A love letter to the World Wide Web

Oct 15, 2024

1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.

PartnerHero Culture

2020 Culture Awards

Oct 15, 2024

Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.

PartnerHero Culture

How we are becoming an AI-powered CX company

Oct 10, 2024

In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.

PartnerHero Culture

Working hard or hardly working (from home)

Oct 9, 2024

Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.

PartnerHero Culture

5 benefits I get out of being a mentor

Sep 10, 2024

Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.

PartnerHero Culture

You do not have a time-management problem

Aug 20, 2024

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?

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