PartnerHero Culture Articles

PartnerHero Culture

Meet: Luis Hernandez

Oct 15, 2024

Hey, I’m Luis, and I’m part of the Outreach team here at PartnerHero. I’ve been working in the company for a while now.

PartnerHero Culture

Meet: Juliett Castillo

Oct 15, 2024

Hi! My Name is Juliett, I’m 29 years old. I consider myself charismatic, workaholic, hilarious, geeky, with a little bit of spice in me, haha.

PartnerHero Culture

Meet: Josh Wilson

Oct 15, 2024

Hey, my name is Josh, I’ve been with PartnerHero for just over two months, and I’m on the support team here in Boise.

PartnerHero Culture

Meet: Eduardo Matsumoto

Oct 15, 2024

Meet Eduardo Matsumoto, customer support associate at PartnerHero.

PartnerHero Culture

Meet: Harold Mendoza

Oct 15, 2024

Meet Harold Mendoza, Engineering Lead at PartnerHero.

PartnerHero Culture

Meet: Elder Frassi

Oct 15, 2024

Meet Elder Frassi, Team Lead at PartnerHero.

PartnerHero Culture

The rainbow is fantastic and other lessons from John Sharp

Oct 15, 2024

“As a kid I remember thinking life was like a novel or video game. Questing toward some great treasure. The whole goal is to find some loot or reach a pinnacle. Through the last year I’ve discovered the loot is the journey. There’s no pot of gold at the end of the rainbow, the rainbow itself is fantastic.” -John Sharp

PartnerHero Culture

Statement on the overturning of Roe vs. Wade

Oct 15, 2024

As expected, the United States Supreme Court overturned Roe vs. Wade. I am outraged, appalled, and saddened, but even more so, I am motivated.

PartnerHero Culture

Securing your life … the easy way

Oct 15, 2024

Here’s a little secret when it comes to cybersecurity. (Don’t tell anyone I told you - I’m trying my best to be a good security manager.) The secret is this: It’s impossible to completely secure anything.

PartnerHero Culture

Steve C12: operations genius and proud dad

Oct 15, 2024

Steve Chrabaszewski, or Steve "C12" as we call him at PartnerHero, has had a long career in the outsourcing industry. Over the years he's become a whiz at headcount models and volume forecasting. But the thing that most shaped him both personally and professionally? Becoming a father at 24.

PartnerHero Culture

So, you want to quit your job?

Oct 15, 2024

Chase your dreams, if you fail, we’re here to help you stand up and try again. BUUULLSHIT. You know people have more important things to do than help you after a failure. You only believe that when it comes out of your parents’ mouth.

PartnerHero Culture

Shifting the spotlight at 5

Oct 15, 2024

I understand why and how I was anointed “the face” of PartnerHero; I founded the company 5 years ago today.

This is what it looked like.

All the CX goodness—straight to your inbox

Get industry news, AI guidance, and early access to tools and resources. Don’t worry, we don’t spam the people we love.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.