PartnerHero Culture Articles

PartnerHero Culture

Partner Spotlight: Hillary Raigner from Good Eggs

May 23, 2024

For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.


PartnerHero Culture

PartnerHero US Is ISO 27001 Certified

May 23, 2024

PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.

PartnerHero Culture

PartnerHero acquires Summatti, an AI-powered platform

May 23, 2024

The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform

PartnerHero Culture

Our Mission and Values

May 23, 2024

In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.

PartnerHero Culture

Our Security & Privacy Program

May 23, 2024

PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.

PartnerHero Culture

Opening the door for refugees through remote CX jobs

May 23, 2024

This has been a big month in the news for refugees and the scale of the crisis can feel overwhelming. In this blog post we interview Katrina Too, Founder and Managing Director at Open Door Policy, a non-profit that connects refugees with remote jobs, often in customer support, giving them economic opportunity and stability.

PartnerHero Culture

Meet: Luis Hernandez

Oct 15, 2024

Hey, I’m Luis, and I’m part of the Outreach team here at PartnerHero. I’ve been working in the company for a while now.

PartnerHero Culture

Meet: Juliett Castillo

Oct 15, 2024

Hi! My Name is Juliett, I’m 29 years old. I consider myself charismatic, workaholic, hilarious, geeky, with a little bit of spice in me, haha.

PartnerHero Culture

Meet: Josh Wilson

Oct 15, 2024

Hey, my name is Josh, I’ve been with PartnerHero for just over two months, and I’m on the support team here in Boise.

PartnerHero Culture

Meet: Eduardo Matsumoto

Oct 15, 2024

Meet Eduardo Matsumoto, customer support associate at PartnerHero.

PartnerHero Culture

Meet: Harold Mendoza

Oct 15, 2024

Meet Harold Mendoza, Engineering Lead at PartnerHero.

PartnerHero Culture

Meet: Elder Frassi

Oct 15, 2024

Meet Elder Frassi, Team Lead at PartnerHero.

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