PartnerHero Culture Articles

PartnerHero Culture

A love letter to the World Wide Web

Oct 15, 2024

1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.

PartnerHero Culture

2020 Culture Awards

Oct 15, 2024

Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.

PartnerHero Culture

How we are becoming an AI-powered CX company

Oct 10, 2024

In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.

PartnerHero Culture

Working hard or hardly working (from home)

Oct 9, 2024

Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.

PartnerHero Culture

5 benefits I get out of being a mentor

Sep 10, 2024

Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.

PartnerHero Culture

You do not have a time-management problem

Aug 20, 2024

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?

PartnerHero Culture

Meet: Luis Hernandez

Oct 15, 2024

Hey, I’m Luis, and I’m part of the Outreach team here at PartnerHero. I’ve been working in the company for a while now.

PartnerHero Culture

Meet: Juliett Castillo

Oct 15, 2024

Hi! My Name is Juliett, I’m 29 years old. I consider myself charismatic, workaholic, hilarious, geeky, with a little bit of spice in me, haha.

PartnerHero Culture

Meet: Josh Wilson

Oct 15, 2024

Hey, my name is Josh, I’ve been with PartnerHero for just over two months, and I’m on the support team here in Boise.

PartnerHero Culture

Meet: Eduardo Matsumoto

Oct 15, 2024

Meet Eduardo Matsumoto, customer support associate at PartnerHero.

PartnerHero Culture

Meet: Harold Mendoza

Oct 15, 2024

Meet Harold Mendoza, Engineering Lead at PartnerHero.

PartnerHero Culture

Meet: Elder Frassi

Oct 15, 2024

Meet Elder Frassi, Team Lead at PartnerHero.

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