All the CX goodness—straight to your inbox

Get industry news, AI guidance, and early access to tools and resources. Don’t worry, we don’t spam the people we love.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

You might also like

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

To the heroes of the world—we thank you

If any of you have been keeping up on American Football, you’ll know that 2019 celebrates 100 years of the NFL, but if you watched any of the games last Sunday, you may have also noticed the numerous amounts of camo gear both the players and coaches were wearing. That’s because 2019 also marks the 100th anniversary of Veterans Day. That’s right, Monday, November 19th, 2019 marks 100 years since Veterans Day became a holiday. Well… kind of.

Mainly because Veterans Day wasn’t even called Veterans Day to begin with. Nope, it started as Armistice Day. In 1919,  President Woodrow Wilson proclaimed November 19th Armistice Day to commemorate the agreement signed between the Allies and Germany on the 11th day of the 11th month at the 11th hour (make a wish), that ended WWI. But Congress didn’t make it a Federal Holiday until 1938.

As history goes, WWI wasn’t the last war. WWII and Korea followed close behind. So in an effort to include all veterans who have served prior to and after WWI (alive and deceased) Dwight D. Eisenhower officially changed the name of Armistice Day to Veterans Day in 1958.

So if you figure that about 16 million people fought in WWII, and around 450,000 of those people were still alive in 2019, plus the 18.2 million veterans we have in the US, it’s probably pretty likely that we have known, know, or are a veteran,. And while there is a day dedicated to recognizing and appreciating those who have served our country, we don’t need to wait a full year until the next Veterans Day to go out of our way to thank those individuals.

They put their lives on the line to keep us safe and give us the freedom that we have today, and keep in mind that not just anyone will jump at the idea of doing this. It takes a brave person, a true hero to do accept and uphold this duty.

So whether or not you knew, know, or are a veteran, I ask that you take a moment to show appreciation for our veterans, because without them, we wouldn’t be where we are today.

So from the bottom of my heart, I’d like to tell every veteran:

“For your bravery, hard work, and dedication to our country, we thank you.”

Sara Klawinski