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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Random acts of kindness

If you watch the news on TV, open the newspaper, get your information on your mobile and even watching interactions in our daily lives, you will notice we are living in “scary” times. Times where it’s easier to rant on your favorite social media about how bad things are and how you are being “mistreated”.

We have written blogs about how to succeed in the customer service business, how to manage your time and tips and tricks for healthy finances. Here’s one about making people smile and random acts of kindness with the intent to get people thinking about themselves and reaching out to others who can use a cheering up. At PartnerHero we believe that kindness is the key to happiness and being kind to others is the secret to living a fulfilling life.

Here are some of the ways research has shown that kindness can improve your life:

Kindness reduces the effects of stress.

Next time you’re having a dog day, take 5 and do a random act of kindness. Holding a door for a stranger, letting someone cut in front of you in line or offering a couple minutes of help to a coworker help minimize stressful emotions.

Improves your mood

Have you heard about serotonin? According to research, random acts of kindness triggers the release of serotonin, a neurotransmitter that helps mood stability and oxytocin, a hormone that plays in social bonding. (Go hug someone) In the end, you’ll feel loved and emotionally stable if you’re kind to others.

Be kinder to increase energy and confidence levels

Here’s the “selfish” side of performing an act of kindness. Once you perform one, the vibes you get from other people’s gratitude and happiness translate into helpful benefits for you. Being kind can increase your sense of self-worth and makes you more energetic.

Ultimately random acts of kindness come in all shapes and forms. Just giving someone a smile, an unsolicited compliment today can make a difference in a person’s day. Teaching a stranger how to get on an electric escalator, paying for the next person’s coffee or bringing food to a neighbor coming out of the hospital could sure brighten both of your days. Picking up the trash in a park, offering to babysit for a couple who need a date or two. Some call this the principle of cause and effect, others call it karma. Me? Well, I think that what goes around comes around.

Luis Hernandez Blanco