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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Tracy Ward

Hi! I'm Tracy Ward.

I'm the chief people officer with PartnerHero. And right now I'm filming in Honduras. I grew up in a small farm town called Rich Square, North Carolina, with my parents and my one sister. One thing that many people don't know about me is that I'm a certified financial personal coach. I really enjoy teaching people about financial literacy and helping them enhance their lives through financial wellness.

One of my hobbies is traveling, going to the beaches in the Caribbean is my therapy. I enjoy the water. I like relaxing. And, you know, I'm an extrovert,but I find my solace in spending time on the beach just rejuvenating and enjoying nature, also.

One of my passions is just in helping people and giving back to the community. And I'm also a board member with Equality North Carolina, where we're creating opportunities and helping to ensure policies that are fair and nondiscriminatory for the LGBT community.

In addition to traveling, I also enjoy reading. One of my favorite artists is Brené Brown. Gifts of Imperfection, and Michael A. Singer is another one of my favorite artists. His book, The Untethered Soul, really helped change my life in 2014. I'm pretty adventurous, also. I like to parasail, ride ATVs. I once wanted to get a motorcycle, but I backed off of that one.

I'm a natural born leader, so working here at PartnerHero and getting to partner with amazing thought leaders to help develop the strategy and the vision for the organization and to grow and provide more opportunities for our associates, just falls right in line with who I am and what I do.

Okay, it's been fun. You know, I love traveling, so I've got to get back to seeing the beauty of this country.

Bye!

PartnerHero