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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Sarah Ellenberg

I’ve lived all over the US! I’m currently living in the Dayton, Ohio area with my wife, Jessie. Before Ohio, we lived in Oregon for ten years. I have a twin sister and a younger brother and we alI grew up in Texas and Oklahoma.

I love being outdoors. Hiking and biking are two of my favorite activities. It helps me feel calm and relaxed, even if the trail is a tough one. My wife and I are on a mission to hike and visit all of the National Parks in the US. I also like puzzles, mysteries, scavenger hunts, escape rooms, playing basketball, and reading.

During the quarantine, I’ve tried to keep busy and stay connected with friends and family through video calls and phone calls.

I’ve also spent time playing with my dogs, I started a small garden of tomatoes and peppers, and hiked trails near my house, with a mask and social distancing of course!

I work remotely and love it. I get to sleep in more, and get to see my family more. I have a dedicated office space, which helps me stay focused. When I’m done for the day, I can close the door and have a bit of separation between work and personal life.

My role at PartnerHero is the perfect combination of the things I love: teamwork and working on really challenging problems and coming up with creative solutions. It’s never dull, always changes, and pushes me to develop new skills on a daily basis.

I want to encourage everyone to do the same - take on new challenges whenever you get the opportunity. I also want to encourage you to get out in nature when you can, especially if you’re feeling stressed!

I hope everyone has a good day! Bye!

PartnerHero