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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Mario Paz

Hola! My name’s Mario. I’m 35 years old and I’m the Talent Development Manager for PartnerHero.

I was born and raised in San Pedro Sula, Honduras and still live here in this beautiful city. I’m the youngest of three siblings and mom’s favorite. I love my country. My family would frequently travel to so many different corners of Honduras which developed my love for its land, its history and its numerous wonders. 

Believe it or not, I was usually the shyest, shortest kid in the room until I hit college. That’s when this social quirky butterfly was born. I love spending time at home with my infinite amount of plants. They add a unique livelihood to every room and keep me busy taking care of them. I also like going to the gym in the morning, watching movies, TV shows and anime, and cooking my meals everyday. *Ding* Oooh! The casabe is ready!

I started veganism as a 2020 New Year’s Challenge then COVID hit, so it became a long-term thing. I’ve become so much more conscious about what I consume and the kitchen is my mad scientist lab. I experiment with different flavors and combinations inspired by what I bump into on Instagram. 

Someday, I hope I can help my community through a way of education, like allowing people to learn about themselves through Yoga or maybe opening people up to new food by starting up a cute vegan spot. 

At work, I like coming up with solutions and helping people through their obstacles. It’s so rewarding to watch how others have an “ah-ha moment” or break through their challenges and reach their goals, similar to when I spot new leaves sprouting or watching some of my Yoga students reach more challenging postures or finally relaxing.

I try to find happiness in the little things, especially the easy simple things of life; like random acts of kindness. So keep an eye out for those opportunities to spread joy and I’m sure they will come back to you threefold. Toodles!

PartnerHero