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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Mandy Clark

Hi! I’m Mandy, and I’m a Program Manager at PartnerHero!

I grew up in Oakland, CA and bounced around the San Francisco Bay Area until I moved with my husband, Sean, to his hometown of Boise, Idaho in 2015. I love living a quiet life in Idaho with my family.

We have two cats and a 1 year-old daughter named Vivienne who do their best to keep us busy.

I consider myself a Jack of Many Trades but a master of none. I get excited about learning different creative and practical skills. I majored in Sound Arts and audio engineering in college, and spent a short time working in recording studios. But a (not so) well-kept secret is that I’m also a licensed Cosmetologist!

Lots has changed now that I have a little one, but my favorite ways to spend time are:

- Collecting vinyl records, listening and playing music.

- Road trips, travel and spending time outdoors

- And hanging out with my family

I’ve recently become obsessed with buying a travel trailer and hitting the road for weekend trips.

We live in a beautiful region and I can’t wait to explore even further with my family.

Lots has changed for me over the past few years, but I’ve learned to slow down and live in the moment. One of my favorite things to do every day is to have a quiet cup of coffee alone in the morning to get ready for the day and focus on gratitude.

Being a Program Manager at PartnerHero has afforded me the opportunity to connect my passion for people and problem solving with my experience in customer success. I love working on new solutions and helping the people I work with see their own potential.

If you ever want to talk about music or have a few laughs, come find me in Boise!

PartnerHero