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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Lucas Carneiro

I was born and raised right in the middle of Brazil, in a state called Goiás. Currently I’m based in São Paulo, which is the fifth city I've lived in. Although I was raised in a very small town, l was always fond of big cities, so I feel like I finally found a place to call home.

I’m very passionate about all kinds of art. I love music and going to concerts. I love reading and writing. I love photography and drawings. So much that I decided to fill my body with them… right now I have 45 tattoos and counting!

With everything going on in Brazil and all over the world, sometimes things can be a little too much to handle. So during this quarantine, I've been trying to reconnect with my inner self, especially through my spirituality. As long as I have my crystals and my Tarot, I'm good to go.

As a Millenial, the internet has always played a big part in my life, ever since I was a child. I was raised on memes and social media. So now, working with content that impacts so many lives all around the world through the internet, feels almost surreal. But it is real! And it's amazing.

One of the things I love the most about working remotely for PartnerHero, is the fact that I can work from anywhere in the world; you know, as long as there is a WiFi connection.

And in the year that everything changed, I'm grateful for having a job that allows me to work from home, safe and sound. Also, it gives me extra time to be with my boyfriend and our daughter, Brenda. Say hi!

Anyways, if you enjoy a good party just hit me up whenever you're in São Paulo. And I'll be sure to take you downtown where all the magic happens.

PartnerHero