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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Gabriela Moreira

Hello, my name is Gabriela and I am 34 years young. I am Brazilian and I live in a small town called Franca. I‘ve been working for PartnerHero for more than 2 years and this is my story.

Since I was young, I loved travelling. I remember I chose to go to the US instead of having a sweet 16 birthday party. In 2003 I went to India as an exchange student, and that was it. The travel bug had bitten me!

Since then I have lived in India, Germany, US, Singapore and Thailand. I’ve also been to more than 31 countries - and counting! I don’t intend to just visit the countries I go to, I want to live them, experience them, learn something new!

I think I am a very adaptable person, and I am not afraid of trying new things, from different food to different clothes and costumes. But french fries are still my favorite food in the world.

I’ve worked in a bunch of different jobs around the world. These experiences gave me the knowledge I needed to deal with all kinds of people with different backgrounds.
This helps me in my new challenge, which is working in the People Operations department at PartnerHero - I am loving it!

But the craziest and most exciting thing I have done in my life is being a mother. I remember people saying I was not the “typical mother” when I was pregnant, but I think I am doing a pretty good job! Julia already has been to 14 countries and she is the most amazing travel buddy, along with my husband Luiz.

I don’t expect to be always happy or to have a plan that works 100% of the time. I just look for new challenges and ways of learning something new everyday. I can’t wait to see what’s next!

PartnerHero