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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Meet: Ana Clara Junqueira

Hi, I'm Ana Clara, and I'm a Team Manager at PartnerHero.

I grew up in a little town called Lins, in São Paulo, Brazil, and for the first part of my childhood, I lived on a farm with my family and a lot of animals. Ironically, I was never much of a farm girl, so ever since I was a kid, all I wanted was to get out and venture out into the world!

So, when I was 18, I left Brazil for the first time for a full exchange year in Germany. It was my first experience with the German language and, most terrifyingly, with temperatures below 10oC.

My year abroad definitely sparked my interest in traveling and discovering new cultures. I've been to 30 countries in Europe and the Americas and my goal is to step foot in every continent.

Working remotely allowed me to pursue a healthier work-life balance. I was able to move back to my hometown from the big city of São Paulo. Now I get to spend more time with my family and my three dogs I'm crazy about. I also began taking a Pilates class, it is really challenging but rewarding, and I feel very proud of myself when I get the positions right. 

Coming to work with PH was game-changing for my career. I've learned and grown so much while also watching the company grow and expand. Here, I was first given the opportunity to lead a team and discovered that that's what I wanna do. 

It also gives me the incredible chance to be around people from all over the world, even if virtually. I currently manage teams in 5 different regions and am friends with many more.

I hope you enjoyed learning a little bit about me! Let me know if you're ever in Brazil to visit, I'll be happy to give you some tips. There's so much to see!

Bye.

PartnerHero