Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.
SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.
It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.
This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.
George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.
Google San Pedro Sula, Honduras, if you haven’t already. What do you find? Articles and articles whose headlines read “San Pedro Sula, world’s most violent city”, “the “murder capital” of the world”, “grim reality of life in Honduras”. I can’t deny the truth that lies behind this. We see it everyday, in our newspapers, in local TV shows, in social media; it’s a sad reality in our country. But what is it that makes others want to highlight only the negative aspects of such a place? Poverty, corruption, gangs and drug circulation is all written in our books, in our history.
On my last day in Honduras I had a mini baleada. I had a mini version, with only refried beans and a bit of cheese; just enough to say I actually tasted the traditional food of the country, the one everyone asked me every day If I had already tried. Apparently you can’t leave Honduras without having one.
Hi, I’m Alexandra, but you can call me Alex, I’m 26 years old and I’ve been at PartnerHero for over three years. I’m currently working as a Team Manager for a very cool partner called BentoBox.
Hello, my name is Allan and I have been with Partnerhero for 4 years 4 months and 30 days. Not that I’m counting.
I worked at a call center almost three years, moving from agent, to mentor, to QA Department and ended up being a supervisor for about two years. It was a really good experience, where I learned many things that helped me grow personally and professionally. However, after a couple of months of being a supervisor, the learning experience disappeared. We were on a loop with a monotonous routine.
Embracing growth, by definition, is about developing our skills and staying open to change. But that is just the tip of the iceberg. Embracing growth for me, is having your world turned upside down and still being able to see it as a learning opportunity.
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There's a commitment happening at PartnerHero to intentionally share our mission and culture outside the company with historically vulnerable communities. Here's what we're working on this year.
Meet Carol Wood, Operations Manager at PartnerHero.
