Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.
SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.
It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.
This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.
George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.
Google San Pedro Sula, Honduras, if you haven’t already. What do you find? Articles and articles whose headlines read “San Pedro Sula, world’s most violent city”, “the “murder capital” of the world”, “grim reality of life in Honduras”. I can’t deny the truth that lies behind this. We see it everyday, in our newspapers, in local TV shows, in social media; it’s a sad reality in our country. But what is it that makes others want to highlight only the negative aspects of such a place? Poverty, corruption, gangs and drug circulation is all written in our books, in our history.
On my last day in Honduras I had a mini baleada. I had a mini version, with only refried beans and a bit of cheese; just enough to say I actually tasted the traditional food of the country, the one everyone asked me every day If I had already tried. Apparently you can’t leave Honduras without having one.
In this interview with Vicky we’ll dive deeper into what it's like to work at the PartnerHero Hub in Manila.
There’s a big commitment happening at PartnerHero to take our corporate mission a step further—to intentionally share our mission and culture outside the company with historically vulnerable communities.
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It is said that companies reflect their founders, specifically their context, at the moment of formation. In 2014, Heather and I found ourselves amid a massive wave of startup formation and a massive global shift in how work was getting done.
For many families around the world, the act of celebrating Mother’s Day this weekend will be unlike any other... ever.
Here, we interview Ali Rustom, a PartnerHero associate who went through the Open Door Policy program to learn more about his experience as a refugee, going through the Open Door Policy program and finding work in a remote CX role.
A few months ago PartnerHero set out to create a new, more inclusive holiday policy. Read on to see what we came up with.
