PartnerHero Culture Articles

PartnerHero Culture

Introducing Sahar Rahmani, VP of Engineering and AI

Aug 7, 2024

Today, we are welcoming Sahar Rahmani, who is joining PartnerHero as our Vice President of Engineering and AI, making sure that we continue to constantly innovate and deliver value to our partners from day one.

PartnerHero Culture

Meet: Steven Melendez

Aug 6, 2024

Hi, my name is Steven. I'm 28 years old, working as a support hero and currently living in Boise! Before Boise, I spent the last 6 years traveling and performing my music.

PartnerHero Culture

Meet: Gabriela Moreira

Aug 6, 2024

Hello, my name is Gabriela and I am 34 years young. I am Brazilian and I live in a small town called Franca. I‘ve been working for PartnerHero for more than 2 years and this is my story.

PartnerHero Culture

Meet: Josh Magsam

Aug 6, 2024

Hi, I’m Josh. I’m 39 years old and Director of Partner Operations. I work from home in Portland, Oregon, where I live with my wife and young son, as well as two cats and a dog. I grew up in Minnesota and moved to Oregon about thirteen years ago. I have a younger sister and two nephews.

PartnerHero Culture

Meet: Giulia Gasparin

Aug 6, 2024

Hi! I’m Giulia, I am the Team Lead for the Portuguese Udemy Team. I was born and raised in Curitiba, Brazil, but had already lived in Porto Alegre and I’m currently living in São Paulo.

PartnerHero Culture

Meet: Carlos Rivera

Aug 6, 2024

Hello, my name is Carlos but most people call me Panda, and I'm  one of People Operations leads. I've been working at PartnerHero for more than 2 years now, and this is my story.

PartnerHero Culture

A love letter to the World Wide Web

Oct 15, 2024

1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.

PartnerHero Culture

2020 Culture Awards

Oct 15, 2024

Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.

PartnerHero Culture

How we are becoming an AI-powered CX company

Oct 10, 2024

In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.

PartnerHero Culture

Working hard or hardly working (from home)

Oct 9, 2024

Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.

PartnerHero Culture

5 benefits I get out of being a mentor

Sep 10, 2024

Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.

PartnerHero Culture

You do not have a time-management problem

Aug 20, 2024

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?

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