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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

Introducing Sahar Rahmani, VP of Engineering and AI

AI is the future. Companies who want to keep providing solutions in sustainable and generative ways have to incorporate it into the very fabric of their business, as well as into the products and services that they deliver to their customers. 

We’re embracing AI at PartnerHero, and want to make sure we make the most of the opportunities it holds. So, today, we are welcoming Sahar Rahmani, who is joining PartnerHero as our Vice President of Engineering and AI. 

Sahar brings with her a wealth of experience and a passion for technology that will undoubtedly help us move forward in exciting ways. She has a diverse background, having a PhD in astrophysics and built and led teams in engineering, AI, data science, and ML operations in Canadian financial institutions and tech companies. 

In her role, Sahar will lead the engineering organization and spearhead our AI initiatives. Her primary focus will be collaborating with our product teams to ensure the timely delivery of valuable software solutions while leading our technical AI efforts.

There’s no doubt that Sahar's clear dedication to efficiency and innovation will empower our teams to excel in their work and drive meaningful results. She will be making sure that we continue to constantly innovate and deliver value to our partners from day one, as they navigate their own journeys.

Join us in welcoming Sahar to PartnerHero!

Ryan Berk