PartnerHero Culture Articles

PartnerHero Culture

Meet: Dustin Ochoa

Oct 15, 2024

Meet Dustin Ochoa, support hero at PartnerHero.

PartnerHero Culture

Meet: Carlos Ubeda

Oct 15, 2024

Hi, I’m Carlos, but everyone calls me Ubeda. I’m twenty-six years old and I’ve been at PH for over a year. I’m currently working as a Support Associate for Grindr.

PartnerHero Culture

Meet: Ariel Anariba

Oct 15, 2024

Hi, I’m Ariel, but at home, my close ones call me Nino, so you can call me Nino as well. I’m twenty-seven years old and I’ve been at PH for two years now. I currently work as a team lead for an amazing partner called Grindr!

PartnerHero Culture

Meet: Alexandru Radu

Oct 15, 2024

Meet Alexandru Radu, Site Manager at PartnerHero.

PartnerHero Culture

Meet: Ana Clara Junqueira

Oct 15, 2024

Meet Ana Clara Junqueira, Team Manager at PartnerHero.

PartnerHero Culture

Meet: Andres Maradiaga

Oct 15, 2024

Meet Andres Maradiaga, support Hero at PartnerHero.

PartnerHero Culture

A love letter to the World Wide Web

Oct 15, 2024

1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.

PartnerHero Culture

2020 Culture Awards

Oct 15, 2024

Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.

PartnerHero Culture

How we are becoming an AI-powered CX company

Oct 10, 2024

In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.

PartnerHero Culture

Working hard or hardly working (from home)

Oct 9, 2024

Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.

PartnerHero Culture

5 benefits I get out of being a mentor

Sep 10, 2024

Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.

PartnerHero Culture

You do not have a time-management problem

Aug 20, 2024

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?

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