PartnerHero Culture Articles

PartnerHero Culture

Random acts of kindness

Oct 15, 2024

If you watch the news on TV, open the newspaper, get your information on your mobile and even watching interactions in our daily lives, you will notice we are living in “scary” times. Times where it’s easier to rant on your favorite social media about how bad things are and how you are being “mistreated”.

PartnerHero Culture

PartnerHero's business is culture

Oct 15, 2024

From the outside looking in, PartnerHero is a services company that builds teams of talented individuals for growing brands. But that's not the business we're in.

PartnerHero Culture

PartnerHero 7 Years Strong DJ Set

Oct 15, 2024

DJ Shervin is at the turntable again, this time with a special message to celebrate our 7 year anniversary.

PartnerHero Culture

On suffering and gratitude

Oct 15, 2024

Today is Thanksgiving here in the U.S., and people are waking up to start (or continue) the rituals that have bonded their families for generations. In many households, at some point they will gather around a table to eat, and perhaps take a moment to engage in a form of communion; acknowledging what they are grateful for.

PartnerHero Culture

Not all heroes wear capes

Oct 15, 2024


A huge shout-out to the talented individuals who work in the Customer Support and Service Industry all around the world.

PartnerHero Culture

Meet: Lucas Carneiro

Oct 15, 2024

E aí? My name is Lucas. I'm 24 years old, and I've been with PartnerHero for a little over a year now, as a content moderator.

PartnerHero Culture

The rainbow is fantastic and other lessons from John Sharp

Oct 15, 2024

“As a kid I remember thinking life was like a novel or video game. Questing toward some great treasure. The whole goal is to find some loot or reach a pinnacle. Through the last year I’ve discovered the loot is the journey. There’s no pot of gold at the end of the rainbow, the rainbow itself is fantastic.” -John Sharp

PartnerHero Culture

Statement on the overturning of Roe vs. Wade

Oct 15, 2024

As expected, the United States Supreme Court overturned Roe vs. Wade. I am outraged, appalled, and saddened, but even more so, I am motivated.

PartnerHero Culture

Securing your life … the easy way

Oct 15, 2024

Here’s a little secret when it comes to cybersecurity. (Don’t tell anyone I told you - I’m trying my best to be a good security manager.) The secret is this: It’s impossible to completely secure anything.

PartnerHero Culture

Steve C12: operations genius and proud dad

Oct 15, 2024

Steve Chrabaszewski, or Steve "C12" as we call him at PartnerHero, has had a long career in the outsourcing industry. Over the years he's become a whiz at headcount models and volume forecasting. But the thing that most shaped him both personally and professionally? Becoming a father at 24.

PartnerHero Culture

So, you want to quit your job?

Oct 15, 2024

Chase your dreams, if you fail, we’re here to help you stand up and try again. BUUULLSHIT. You know people have more important things to do than help you after a failure. You only believe that when it comes out of your parents’ mouth.

PartnerHero Culture

Shifting the spotlight at 5

Oct 15, 2024

I understand why and how I was anointed “the face” of PartnerHero; I founded the company 5 years ago today.

This is what it looked like.

All the CX goodness—straight to your inbox

Get industry news, AI guidance, and early access to tools and resources. Don’t worry, we don’t spam the people we love.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.