PartnerHero Culture Articles

PartnerHero Culture

Random acts of kindness

Oct 15, 2024

If you watch the news on TV, open the newspaper, get your information on your mobile and even watching interactions in our daily lives, you will notice we are living in “scary” times. Times where it’s easier to rant on your favorite social media about how bad things are and how you are being “mistreated”.

PartnerHero Culture

PartnerHero's business is culture

Oct 15, 2024

From the outside looking in, PartnerHero is a services company that builds teams of talented individuals for growing brands. But that's not the business we're in.

PartnerHero Culture

PartnerHero 7 Years Strong DJ Set

Oct 15, 2024

DJ Shervin is at the turntable again, this time with a special message to celebrate our 7 year anniversary.

PartnerHero Culture

On suffering and gratitude

Oct 15, 2024

Today is Thanksgiving here in the U.S., and people are waking up to start (or continue) the rituals that have bonded their families for generations. In many households, at some point they will gather around a table to eat, and perhaps take a moment to engage in a form of communion; acknowledging what they are grateful for.

PartnerHero Culture

Not all heroes wear capes

Oct 15, 2024


A huge shout-out to the talented individuals who work in the Customer Support and Service Industry all around the world.

PartnerHero Culture

Meet: Lucas Carneiro

Oct 15, 2024

E aí? My name is Lucas. I'm 24 years old, and I've been with PartnerHero for a little over a year now, as a content moderator.

PartnerHero Culture

Building a flexible and inclusive culture in Vibrant City

Aug 5, 2024

In this interview with Vicky we’ll dive deeper into what it's like to work at the PartnerHero Hub in Manila.

PartnerHero Culture

Boundless at PartnerHero: releasing the infinite potential of our communities

Aug 1, 2024

There’s a big commitment happening at PartnerHero to take our corporate mission a step further—to intentionally share our mission and culture outside the company with historically vulnerable communities.

PartnerHero Culture

Founding story

Aug 1, 2024

It is said that companies reflect their founders, specifically their context, at the moment of formation. In 2014, Heather and I found ourselves amid a massive wave of startup formation and a massive global shift in how work was getting done.

PartnerHero Culture

Mother's Day in the age of COVID

Aug 1, 2024

For many families around the world, the act of celebrating Mother’s Day this weekend will be unlike any other... ever.

PartnerHero Culture

Meet Ali Rustom: refugee, associate, human, friend

Aug 1, 2024

Here, we interview Ali Rustom, a PartnerHero associate who went through the Open Door Policy program to learn more about his experience as a refugee, going through the Open Door Policy program  and finding work in a remote CX role.


PartnerHero Culture

Creating a more inclusive and flexible holiday policy

Aug 1, 2024

A few months ago PartnerHero set out to create a new, more inclusive holiday policy. Read on to see what we came up with.

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