PartnerHero Culture Articles

PartnerHero Culture

Random acts of kindness

Oct 15, 2024

If you watch the news on TV, open the newspaper, get your information on your mobile and even watching interactions in our daily lives, you will notice we are living in “scary” times. Times where it’s easier to rant on your favorite social media about how bad things are and how you are being “mistreated”.

PartnerHero Culture

PartnerHero's business is culture

Oct 15, 2024

From the outside looking in, PartnerHero is a services company that builds teams of talented individuals for growing brands. But that's not the business we're in.

PartnerHero Culture

PartnerHero 7 Years Strong DJ Set

Oct 15, 2024

DJ Shervin is at the turntable again, this time with a special message to celebrate our 7 year anniversary.

PartnerHero Culture

On suffering and gratitude

Oct 15, 2024

Today is Thanksgiving here in the U.S., and people are waking up to start (or continue) the rituals that have bonded their families for generations. In many households, at some point they will gather around a table to eat, and perhaps take a moment to engage in a form of communion; acknowledging what they are grateful for.

PartnerHero Culture

Not all heroes wear capes

Oct 15, 2024


A huge shout-out to the talented individuals who work in the Customer Support and Service Industry all around the world.

PartnerHero Culture

Meet: Lucas Carneiro

Oct 15, 2024

E aí? My name is Lucas. I'm 24 years old, and I've been with PartnerHero for a little over a year now, as a content moderator.

PartnerHero Culture

Meet: Amy Steer

Oct 15, 2024

Hi, my name is Amy, but people usually pronounce it “Eymi”, please don’t call me “Eymi”. I’m 33 years old and I’ve been at PH for almost five years. I’m currently working as a Sr. Program Manager for a partner called Udemy.

PartnerHero Culture

Meet Rod Mourant, PartnerHero's New Global Controller

Oct 15, 2024

We’re excited to introduce Rod Mourant, our globetrotting, outdoor loving new Global Controller. But what exactly does a Controller do? Read on to find out.

PartnerHero Culture

Leading through a divisive election

Oct 15, 2024

“I wanted to take a minute to reach out to each and every one of you. No matter who you vote for, I’m sure tomorrow will be a stressful day. We care about each and every one of you and we are in this together. Let’s be really kind to one another for the next few days and support our community no matter what someone believes and what the outcome of tomorrow’s election will be.”

PartnerHero Culture

I stand with the right to choose

Oct 15, 2024

I believe that all people deserve access to healthcare, including legal, safe abortions. But as a man, my place is not to tell women what they should or shouldn’t do when it comes to their reproductive rights. Instead, I should voice my support for choice, and for access. 

PartnerHero Culture

From NWA to MIT

Oct 15, 2024

This post is in response to a recent conversation I had with an associate at PartnerHero. He applied for a new internal role and didn’t make the first cut of applicants, but was really surprised given his high program metrics and QA scores (he did poorly in our latest English assessment).

PartnerHero Culture

From Jets to HR: welcome Tatiana Narvaez

Oct 15, 2024

Tatiana Narvaez did not take the straight path to HR management. Read on to learn about her start with commercial jets and the experiences that have shaped her approach to People Experience.

All the CX goodness—straight to your inbox

Get industry news, AI guidance, and early access to tools and resources. Don’t worry, we don’t spam the people we love.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.