PartnerHero Culture Articles

PartnerHero Culture

The rainbow is fantastic and other lessons from John Sharp

Oct 15, 2024

“As a kid I remember thinking life was like a novel or video game. Questing toward some great treasure. The whole goal is to find some loot or reach a pinnacle. Through the last year I’ve discovered the loot is the journey. There’s no pot of gold at the end of the rainbow, the rainbow itself is fantastic.” -John Sharp

PartnerHero Culture

Statement on the overturning of Roe vs. Wade

Oct 15, 2024

As expected, the United States Supreme Court overturned Roe vs. Wade. I am outraged, appalled, and saddened, but even more so, I am motivated.

PartnerHero Culture

Securing your life … the easy way

Oct 15, 2024

Here’s a little secret when it comes to cybersecurity. (Don’t tell anyone I told you - I’m trying my best to be a good security manager.) The secret is this: It’s impossible to completely secure anything.

PartnerHero Culture

Steve C12: operations genius and proud dad

Oct 15, 2024

Steve Chrabaszewski, or Steve "C12" as we call him at PartnerHero, has had a long career in the outsourcing industry. Over the years he's become a whiz at headcount models and volume forecasting. But the thing that most shaped him both personally and professionally? Becoming a father at 24.

PartnerHero Culture

So, you want to quit your job?

Oct 15, 2024

Chase your dreams, if you fail, we’re here to help you stand up and try again. BUUULLSHIT. You know people have more important things to do than help you after a failure. You only believe that when it comes out of your parents’ mouth.

PartnerHero Culture

Shifting the spotlight at 5

Oct 15, 2024

I understand why and how I was anointed “the face” of PartnerHero; I founded the company 5 years ago today.

This is what it looked like.

PartnerHero Culture

Opening the door for refugees through remote CX jobs

May 23, 2024

This has been a big month in the news for refugees and the scale of the crisis can feel overwhelming. In this blog post we interview Katrina Too, Founder and Managing Director at Open Door Policy, a non-profit that connects refugees with remote jobs, often in customer support, giving them economic opportunity and stability.

PartnerHero Culture

Meet: Steena Trouten

May 23, 2024

Meet Steena Trouten, Team Manager at PartnerHero.

PartnerHero Culture

Meet: Ryan Berk

May 23, 2024

Meet Ryan Berk, Chief Strategy Officer at PartnerHero.

PartnerHero Culture

Meet: Mario Paz

May 23, 2024

Meet Mario Paz,  Talent Development Manager for PartnerHero in Honduras

PartnerHero Culture

Meet: Mandy Clark

May 23, 2024

Meet Mandy Clark, Program Manager Operations and Solutions at PartnerHero.

PartnerHero Culture

Meet Tracy L. Ward, PartnerHero’s new Chief People Officer

May 23, 2024

Today Tracy L. Ward joins PartnerHero as our new Chief People Officer. With a background in Talent Acquisition and Human Resources and experience in the BPO and Behavioral Health industries, Tracy brings the perfect blend of expertise to help us in this next phase of growth.

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