PartnerHero Culture Articles

PartnerHero Culture

PartnerHero invests in Jiffy, an early stage CX startup

May 23, 2024

The investment is being made through the first round of PartnerHero’s CX Innovators Fund

PartnerHero Culture

Partner Spotlight: Hillary Raigner from Good Eggs

May 23, 2024

For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.


PartnerHero Culture

PartnerHero US Is ISO 27001 Certified

May 23, 2024

PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.

PartnerHero Culture

PartnerHero acquires Summatti, an AI-powered platform

May 23, 2024

The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform

PartnerHero Culture

Our Mission and Values

May 23, 2024

In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.

PartnerHero Culture

Our Security & Privacy Program

May 23, 2024

PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.

PartnerHero Culture

Random acts of kindness

Oct 15, 2024

If you watch the news on TV, open the newspaper, get your information on your mobile and even watching interactions in our daily lives, you will notice we are living in “scary” times. Times where it’s easier to rant on your favorite social media about how bad things are and how you are being “mistreated”.

PartnerHero Culture

PartnerHero's business is culture

Oct 15, 2024

From the outside looking in, PartnerHero is a services company that builds teams of talented individuals for growing brands. But that's not the business we're in.

PartnerHero Culture

PartnerHero 7 Years Strong DJ Set

Oct 15, 2024

DJ Shervin is at the turntable again, this time with a special message to celebrate our 7 year anniversary.

PartnerHero Culture

On suffering and gratitude

Oct 15, 2024

Today is Thanksgiving here in the U.S., and people are waking up to start (or continue) the rituals that have bonded their families for generations. In many households, at some point they will gather around a table to eat, and perhaps take a moment to engage in a form of communion; acknowledging what they are grateful for.

PartnerHero Culture

Not all heroes wear capes

Oct 15, 2024


A huge shout-out to the talented individuals who work in the Customer Support and Service Industry all around the world.

PartnerHero Culture

Meet: Lucas Carneiro

Oct 15, 2024

E aí? My name is Lucas. I'm 24 years old, and I've been with PartnerHero for a little over a year now, as a content moderator.

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