PartnerHero Culture Articles

PartnerHero Culture

The PartnerHero COVID loan program

May 23, 2024

Considering the devastating impact that COVID had on businesses that require in-person interaction, PartnerHero was relatively lucky in 2020. Our offices closed and we moved to a work-from-home setting in March, making it easier to keep our community safe.

PartnerHero Culture

Supporting trans + non-binary co-workers: pronouns 101

May 23, 2024

Originally made as an internal training document, we're sharing this guide to the outside world today for the first time. If you've ever been unsure or afraid about how to address a trans or non-binary colleague, this guide shares practical advice and exercises that will set you in the right direction to create a supportive environment.

PartnerHero Culture

PartnerHero is on the 2022 Inc. 5000 list

May 23, 2024

PartnerHero made the annual Inc. 5000 list of the fastest-growing private companies in the United States. Our success stems from our focus on culture and quality.

PartnerHero Culture

People. Without borders. Without limits.

May 23, 2024

As startups work to create the future, the very notion of “work” is changing too. For both businesses and the people who power them, the choices and considerations are no longer binary: Employee or contractor? Insource or outsource? Freelancer or gig-worker? Quality or cost? Culture or pay? Office or remote?

And that is what PartnerHero is. A technology-enabled services company that is built to answer these questions and many others.


PartnerHero Culture

PartnerHero's response to Typhoon Ulysses

May 23, 2024

No one will ever say that 2020 was an easy year.

While PartnerHero Honduras was in full swing helping associates who were impacted by Tropical Storm Eta, Typhoon Ulysses struck Manila, Philippines forcing several of our associates there to evacuate their homes.

PartnerHero Culture

PartnerHero's Eta and Iota relief efforts

May 23, 2024

It’s been three weeks since Tropical Storm Eta landed in Honduras forcing dozens of PartnerHero employees and their families to evacuate their homes, in many cases with nothing but the clothes on their backs. Between then and now, Hurricane Iota also hit the region, causing additional flooding and delaying the timeline for when those impacted can begin rebuilding their lives.

PartnerHero Culture

Meet: Patrick Po

Oct 15, 2024

Hi, my name is Patrick. I'm thirty-four years old. And I've been with Partnerhero since May of this year.


PartnerHero Culture

Meet: Merrene Caines

Oct 15, 2024

Wa go on, My name is Merrene. I'm going on thirty years old, have been working at PartnerHero from the very beginning and my duty here is being a Program manager.

PartnerHero Culture

Meet: Roberto Villegas

Oct 15, 2024

Meet Roberto Villegas, designer at PartnerHero.

PartnerHero Culture

Meet: Rhen Salazar

Oct 15, 2024

Meet Rhen Salazar, Team Lead at PartnerHero.

PartnerHero Culture

Meet: Marco Orellana

Oct 15, 2024

Hi, I’m Marco! I’m twenty-four years old and I’ve been at PartnerHero for over three years. I’m currently working in the Accounts Payable department for the Good Eggs Team.

PartnerHero Culture

Meet: Norem Trayfalgar

Oct 15, 2024

Hello, My name is Norem, but you can call me Rem. I’m forty-two years old and I’ve been currently working with PartnerHero for almost three months now as a customer support associate for an awesome partner.

All the CX goodness—straight to your inbox

Get industry news, AI guidance, and early access to tools and resources. Don’t worry, we don’t spam the people we love.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.