PartnerHero Culture Articles

PartnerHero Culture

Setting the standards for a people-first employer

Aug 20, 2024

Things move quickly at PartnerHero but one thing remains constant: the people-first culture that ties into everything we do from the standing desks to the gender neutral bathrooms. 

PartnerHero Culture

Rebranding PartnerHero's logo

Aug 20, 2024

I’m a freelance designer based in Brazil and I’ve been given the privilege to help companies build their brands and tell their stories since the mid-2000s.

In 2018, I had the great pleasure of collaborating with PartnerHero — a values-driven outsourcing company that places a big emphasis on people.

PartnerHero Culture

Launching with PartnerHero

Aug 20, 2024

You might be wondering: but how does it actually work? This roadmap shows how your PartnerHero team goes from being just a twinkle in your eye to a fully-integrated team delighting your customers. 


PartnerHero Culture

Don’t think of your competitors as your enemies

Aug 20, 2024

How dehumanizing others only dehumanizes ourselves.

PartnerHero Culture

Fundraising for victims of Hurricane Eta

Aug 19, 2024

On the night of Wednesday, November 4, while Americans were biting their nails over the outcome of the 2020 presidential election, Tropical Storm Eta made a devastating entrance into the area surrounding San Pedro Sula, Honduras, home to hundreds of PartnerHero associates.

PartnerHero Culture

Tips and tricks for healthy finances

Aug 8, 2024

Money… oh, beautiful money. I want you. I really do. But apparently, it isn’t mutual… you run away from my hands as soon as I touch you. Am I the only one who has this relationship with money? No? I’m not alone? Woohoo! Well…

PartnerHero Culture

Boise: the inclusive headquarters of a global company

Aug 1, 2024

The Boise office is beautiful, yes, but that’s not what makes PartnerHero Boise a special place to work. “You can be you at work. You don’t have to come in and be someone else."

PartnerHero Culture

Introducing Alice Hunsberger—VP, trust and safety and content moderation

May 23, 2024

We are very excited to welcome Alice Hunsberger as PartnerHero's VP, Trust & Safety and Content Moderation. Here are five questions to learn more about her, the work she does, and the things she cares about.

PartnerHero Culture

We’re on the Inc 5000 for the second year in a row

May 23, 2024

Together, the 3,000+ people who make up PartnerHero have done something special: We’ve been named to the Inc 5000 and recognized as one of the fastest growing private companies in America for the second year in a row!

PartnerHero Culture

How we foster a “people first” mindset at PartnerHero

May 23, 2024

One of the main underlying principles for all of these values is that at PartnerHero, people come first.  That's not to say that making and achieving goals, improving business metrics, and following official policies doesn’t matter, but these things can never come before or at the cost of our associates’ well-being.

PartnerHero Culture

Introducing Aprikot

May 23, 2024

A little over a year ago, we launched Sidekick as an internal tool to help our support teams atmanage Quality Assurance. Since the beginning of 2018, we’ve allowed open registration for Sidekick so that any customer support team in the world could use it in their own peer review and QA flow.

PartnerHero Culture

Announcing our new Chief Impact Officer: Vicky Moreno

May 23, 2024

We’re thrilled to announce that Vicky Moreno has been promoted to Chief Impact Officer, a newly created role at PartnerHero that will accelerate our social impact work around the world.

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