PartnerHero Culture Articles

PartnerHero Culture

A love letter to the World Wide Web

Oct 15, 2024

1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.

PartnerHero Culture

2020 Culture Awards

Oct 15, 2024

Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.

PartnerHero Culture

How we are becoming an AI-powered CX company

Oct 10, 2024

In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.

PartnerHero Culture

Working hard or hardly working (from home)

Oct 9, 2024

Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.

PartnerHero Culture

5 benefits I get out of being a mentor

Sep 10, 2024

Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.

PartnerHero Culture

You do not have a time-management problem

Aug 20, 2024

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?

PartnerHero Culture

Why We Hired a CSO and formed a Board of Directors

Oct 15, 2024

We’re making two big announcements today that will help PartnerHero grow and evolve. First, we’re hiring Ryan Berk as our first Chief Strategy Officer. Second, we’ve formed a Board of Directors. Here’s why these are the right moves for PartnerHero and why I’m so excited about them.

PartnerHero Culture

Why we're moving off of Facebook

Oct 15, 2024

On June 15th of this year I published a statement expressing our views on the climate of racism and systemic injustice that have plagued the United States for far too long. To recap, we believe black lives matter. Period.

PartnerHero Culture

To the heroes of the world—we thank you

Oct 15, 2024

If any of you have been keeping up on American Football, you’ll know that 2019 celebrates 100 years of the NFL, but if you watched any of the games last Sunday, you may have also noticed the numerous amounts of camo gear both the players and coaches were wearing. That’s because 2019 also marks the 100th anniversary of Veterans Day. That’s right, Monday, November 19th, 2019 marks 100 years since Veterans Day became a holiday. Well… kind of.

PartnerHero Culture

Trade Shows Are for Suckers (not startups)

Oct 15, 2024

For as long as I can remember trade shows have been a part of doing business for most industries in the U.S. Each year, there are literally thousands of industry focused trade shows for businesses focused on franchising, farming, dental care, pets, automotive dealerships, mobile apps, flooring, and even adult entertainment.

PartnerHero Culture

Together, apart: a PartnerHero documentary

Oct 15, 2024

In this documentary we get a global view of how COVID-19 impacted the lives of PartnerHero associates around the world.

PartnerHero Culture

These are a few of our favorite things

Oct 15, 2024

PartnerHero’s community is a very diverse and talented one. Not only do we speak 10+ languages, are located on 6 continents, have different backgrounds and career paths, but we also share a common ground regarding our skills and abilities. From digital art, video editing, music, embroidery, photography or painting, our Heroes do it all!

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