When it comes to money, supporting your customers with genuine, human support is crucial.
QA that ensures thoughtful interactions and helps your business get better.
Make the most out of your resources with optimized tools that work for you.
Technical experts to help your customers troubleshoot complex products and processes.
Upleveling your CX with AI solutions? Join our next demo session.
“From the time my PartnerHero team onboarded, I knew my customers would receive a seamless experience from a professional, engaged team.”
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Support customers reliably as they navigate your financial products and tools.
Every FinTech business works differently and shows up in various channels. We adapt to you.
Book a free, no-strings-attached conversation with a solution designer to discover an AI + human solution that works for your business.
Discover how customer support ticket triage brings order to the chaos—so your team can respond faster and smarter while focusing on what really matters.
Smart escalation management means faster resolutions, happier customers, and less stress for your team. Here’s how to do it right.
Bad service = lost customers. This post breaks down the real impact of poor customer service—and what to do instead.
Discover how customer support ticket triage brings order to the chaos—so your team can respond faster and smarter while focusing on what really matters.
Smart escalation management means faster resolutions, happier customers, and less stress for your team. Here’s how to do it right.
Bad service = lost customers. This post breaks down the real impact of poor customer service—and what to do instead.
We work with innovative FinTech companies that are revolutionizing the financial industry. We ensure their customer care is flawless and their privacy, security, and compliance are of the highest standard.
FEATURES
When it comes to money, supporting your customers with genuine, human support is crucial.
QA that ensures thoughtful interactions and helps your business get better.
Make the most out of your resources with optimized tools that work for you.
Technical experts to help your customers troubleshoot complex products and processes.
SERVICES
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Support customers reliably as they navigate your financial products and tools.
Every FinTech business works differently and shows up in various channels. We adapt to you.
PRIVACY AND SECURITY
Handling PII data with care is critically important
Explore data and security -->We have some of the best customer and employee retention rates in the industry. And that’s because we build differently. We’ve proven that what’s good for people is good for business.
180+
brand-forward customers
2,800+
amazing
associates
19
remote
hubs
6
global
offices
12+
supported
languages
If you’re ready to invest in quality support and see results fast, talk to our team about which option is best for you.
BLOG
This AI glossary breaks down the most misunderstood terms in AI-powered CX—no jargon, just clarity.
A practical guide for leaders who want the benefits of outsourcing without sacrificing quality, control, or brand voice.
