Agentic AI is a game changer for handling inquiries unique to your business. Rather than relying on overly complex workflows, Agentic AI learns your businesses processes and makes nuanced decisions so your customers get what they need, right away. Using our existing integrations, or building new ones, we’ll connect your systems to provide flawless Agentic AI coverage for a range of complex customer inquiries, from scheduling to multi-step setup - all with the oversight of human in the loop.
We understand that trust starts with security. PartnerHero is committed to keeping your information safe so you can interact with us with confidence.
"Before Crescendo, scaling our customer support to match the flow of our events was a constant struggle. Now, we have a solution that can adapt as quickly as our needs change."
+50% instant resolutions
75% chat CSAT
Webconnex, a leading event management provider, struggled to scale customer support for fluctuating demand during event cycles. Their traditional approach, reliant on costly peak staffing and ineffective IVR systems, couldn’t keep pace with growing inquiries, especially for large events like the Albuquerque International Balloon Fie
Read the full story over at Crescendo -->Book a free, no-strings-attached conversation with a solution designer to discover an AI + human solution that works for your business.
We’ve got what you need to build the right CX infrastructure for seamless self-service, all backed by a team of dedicated brand ambassadors.
FEATURES
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Friendly support across all your channels builds brand advocates.
QA that ensures thoughtful interactions and helps your business get better.
Make the most out of your resources with optimized tools that work for you.
Technical experts to help your customers troubleshoot complex products and processes.
SERVICES
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Our team knows the ins and outs of the major ecommerce platforms, so you get the most return from your CX team.
PRIVACY AND SECURITY
Handling PII data with care is critically important
Explore data and security -->If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.
BLOG
As a CX leader at a SaaS or e-commerce company, you’ve probably heard plenty about AI’s potential to boost efficiency, reduce costs, and enhance customer satisfaction. But what about your team members?
Learn how AI is reshaping CX metrics with practical tips to balance speed and empathy, build trust, ensure data security, and improve customer satisfaction.
