We’ve got what you need to build the right CX infrastructure for seamless self-service, all backed by a team of dedicated brand ambassadors.
FEATURES
Friendly support across all your channels builds brand advocates.
QA that ensures thoughtful interactions and helps your business get better.
Make the most out of your resources with optimized tools that work for you.
Technical experts to help your customers troubleshoot complex products and processes.
SERVICES
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Our team knows the ins and outs of the major ecommerce platforms, so you get the most return from your CX team.
PRIVACY AND SECURITY
Handling PII data with care is critically important
Explore data and security -->If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.
BLOG
Discover how real-time agent assist, continuous QA, and smart escalation tools empower your team to excel from day one—while opening up exciting new career paths.
Still measuring CX success with phone-era metrics? That’s like tracking ‘miles per gallon’ on an electric car. In our latest blog post, we unpack how PartnerHero helps teams ditch outdated KPIs, harness AI as a true partner, and build customer-led growth that resonates in a 24/7 digital world.