PartnerHero Culture Articles

PartnerHero Culture

The rainbow is fantastic and other lessons from John Sharp

Oct 15, 2024

“As a kid I remember thinking life was like a novel or video game. Questing toward some great treasure. The whole goal is to find some loot or reach a pinnacle. Through the last year I’ve discovered the loot is the journey. There’s no pot of gold at the end of the rainbow, the rainbow itself is fantastic.” -John Sharp

PartnerHero Culture

Statement on the overturning of Roe vs. Wade

Oct 15, 2024

As expected, the United States Supreme Court overturned Roe vs. Wade. I am outraged, appalled, and saddened, but even more so, I am motivated.

PartnerHero Culture

Securing your life … the easy way

Oct 15, 2024

Here’s a little secret when it comes to cybersecurity. (Don’t tell anyone I told you - I’m trying my best to be a good security manager.) The secret is this: It’s impossible to completely secure anything.

PartnerHero Culture

Steve C12: operations genius and proud dad

Oct 15, 2024

Steve Chrabaszewski, or Steve "C12" as we call him at PartnerHero, has had a long career in the outsourcing industry. Over the years he's become a whiz at headcount models and volume forecasting. But the thing that most shaped him both personally and professionally? Becoming a father at 24.

PartnerHero Culture

So, you want to quit your job?

Oct 15, 2024

Chase your dreams, if you fail, we’re here to help you stand up and try again. BUUULLSHIT. You know people have more important things to do than help you after a failure. You only believe that when it comes out of your parents’ mouth.

PartnerHero Culture

Shifting the spotlight at 5

Oct 15, 2024

I understand why and how I was anointed “the face” of PartnerHero; I founded the company 5 years ago today.

This is what it looked like.

PartnerHero Culture

Why we acquired SupportOps

May 23, 2024

We recently announced that we acquired SupportOps, our first-ever acquisition of another company! This is a big move for us, and we’d like to take a moment to explain why we’re so excited to add SupportOps to PartnerHero.

PartnerHero Culture

You’re already becoming less successful

May 23, 2024

Our brains are designed to find patterns. So when you do something that yields positive results (“success”), we tend to repeat that pattern.

PartnerHero Culture

Welcome New Partners, Summer Edition

May 23, 2024

Each quarter PartnerHero welcomes dozens of new partners to our community. Today we're celebrating three of them! 

PartnerHero Culture

Welcome our new president

May 23, 2024

I found this definition when Googling “what's the difference between a CEO and President?”

In corporate management structures, the CEO is the highest ranking officer and visionary, while the president is more responsible for day-to-day management decisions and strategies. In simple terms, the CEO makes a promise to the company, setting a long-term vision.

PartnerHero Culture

Welcome New Partners, Winter 2023

May 23, 2024

We love working with partners that align with our values. It’s crucial that they feel excited to work with us and that our associates are excited to work for them. Every season, we profile some of our newest partners and learn more about their challenges as their businesses scale and why they chose to work with PartnerHero. 

Check out our Partner Spotlight and Customer Stories collections for more profiles.

PartnerHero Culture

Trans people are under siege. We need to act. Now.

May 23, 2024

The transgender community is under attack in the United States and around the world. It is past time for us to stand up and act.

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