PartnerHero Culture Articles

PartnerHero Culture

Welcome New Partners, Summer 2022

May 23, 2024

We love working with partners that align with our values. It’s crucial that they feel excited to work with us and that our associates are excited to work for them. Every season, we profile some of our newest partners and learn more about their challenges as their businesses scale and why they chose to work with PartnerHero. 

PartnerHero Culture

Welcome New Partners Fall 2021 Edition

May 23, 2024

Our sales and marketing team is focused on finding partners that align with our values and that we know our associates will be excited to work for. In this post we profile two of our newest partners and learn more about the challenges they face as their businesses scale and why they chose to work with PartnerHero. 

PartnerHero Culture

Welcome New Partners, Spring 2023

May 23, 2024

We love working with partners that align with our values. It’s crucial that they feel excited to work with us and that our associates are excited to work for them. Every season, we profile some of our newest partners, learn more about their challenges as their businesses scale and find out why they chose to work with PartnerHero. 

Check out our Partner Spotlight collection for more profiles.

PartnerHero Culture

Welcome New Partners

May 23, 2024

This quarter we’re welcoming some truly phenomenal companies and nonprofits from a diverse range of industries, from storied film festivals to sustainable coffee roasters to marketing automation software. Let’s take a closer look at three of our new partners, Backstage, BIOHM and Melio Payments and why they chose PartnerHero.

PartnerHero Culture

We are PartnerHero

May 23, 2024

As startups work to create the future, the very notion of “work” is changing too.

PartnerHero Culture

Tips for a successful virtual interview with PartnerHero

May 23, 2024

We have two important goals for the hiring process at PartnerHero. The first is to get to know you: your background, interests, passions and values. The second goal is for you to get to know us:  our values, our culture and if the open roles at PartnerHero are a good fit for you.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

PartnerHero Culture

What’s it really like to live in Honduras?

Oct 15, 2024

Google San Pedro Sula, Honduras, if you haven’t already. What do you find? Articles and articles whose headlines read “San Pedro Sula, world’s most violent city”, “the “murder capital” of the world”, “grim reality of life in Honduras”. I can’t deny the truth that lies behind this. We see it everyday, in our newspapers, in local TV shows, in social media; it’s a sad reality in our country. But what is it that makes others want to highlight only the negative aspects of such a place? Poverty, corruption, gangs and drug circulation is all written in our books, in our history.

PartnerHero Culture

When traveling is the routine

Oct 15, 2024

On my last day in Honduras I had a mini baleada. I had a mini version, with only refried beans and a bit of cheese; just enough to say I actually tasted the traditional food of the country, the one everyone asked me every day If I had already tried. Apparently you can’t leave Honduras without having one.

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