We recently announced that we acquired SupportOps, our first-ever acquisition of another company! This is a big move for us, and we’d like to take a moment to explain why we’re so excited to add SupportOps to PartnerHero.
Our brains are designed to find patterns. So when you do something that yields positive results (“success”), we tend to repeat that pattern.
Each quarter PartnerHero welcomes dozens of new partners to our community. Today we're celebrating three of them!
I found this definition when Googling “what's the difference between a CEO and President?”
In corporate management structures, the CEO is the highest ranking officer and visionary, while the president is more responsible for day-to-day management decisions and strategies. In simple terms, the CEO makes a promise to the company, setting a long-term vision.
We love working with partners that align with our values. It’s crucial that they feel excited to work with us and that our associates are excited to work for them. Every season, we profile some of our newest partners and learn more about their challenges as their businesses scale and why they chose to work with PartnerHero.
Check out our Partner Spotlight and Customer Stories collections for more profiles.
The transgender community is under attack in the United States and around the world. It is past time for us to stand up and act.
1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.
Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.
In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.
Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.
Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.
Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?
