PartnerHero Culture Articles

PartnerHero Culture

Why we acquired SupportOps

May 23, 2024

We recently announced that we acquired SupportOps, our first-ever acquisition of another company! This is a big move for us, and we’d like to take a moment to explain why we’re so excited to add SupportOps to PartnerHero.

PartnerHero Culture

You’re already becoming less successful

May 23, 2024

Our brains are designed to find patterns. So when you do something that yields positive results (“success”), we tend to repeat that pattern.

PartnerHero Culture

Welcome New Partners, Summer Edition

May 23, 2024

Each quarter PartnerHero welcomes dozens of new partners to our community. Today we're celebrating three of them! 

PartnerHero Culture

Welcome our new president

May 23, 2024

I found this definition when Googling “what's the difference between a CEO and President?”

In corporate management structures, the CEO is the highest ranking officer and visionary, while the president is more responsible for day-to-day management decisions and strategies. In simple terms, the CEO makes a promise to the company, setting a long-term vision.

PartnerHero Culture

Welcome New Partners, Winter 2023

May 23, 2024

We love working with partners that align with our values. It’s crucial that they feel excited to work with us and that our associates are excited to work for them. Every season, we profile some of our newest partners and learn more about their challenges as their businesses scale and why they chose to work with PartnerHero. 

Check out our Partner Spotlight and Customer Stories collections for more profiles.

PartnerHero Culture

Trans people are under siege. We need to act. Now.

May 23, 2024

The transgender community is under attack in the United States and around the world. It is past time for us to stand up and act.

PartnerHero Culture

Guilt & grieving—gets easier, I promise

Oct 15, 2024

If you’ve owned a pet, you can understand the love and joy that is brought by their presence, but you also understand the pain that comes with saying goodbye. It’s a horrible chain of different reactions—disbelief, shock, sadness, emotional and physical pain, where it feels like someone opened your chest and removed your heart, your whole body trembling, and my personal favorite—guilt.

PartnerHero Culture

Business longevity? Take after Madonna

Oct 15, 2024

Saying that I’m a huge Madonna fan isn’t an exaggeration! Both my tattoos are Madonna-related, and I’m planning on more.

PartnerHero Culture

Book Lover's Day recommendations

Oct 15, 2024

Today is Book Lovers Day, and we thought we’d celebrate PartnerHero style by asking our Heroes what were their favorite books in 2019 so far.

PartnerHero Culture

Black Lives Matter: engaging now and in the future

Oct 15, 2024

Black Lives Matter. This movement has given form to the call for recognition and accountability. It represents an opportunity to build a more equitable, inclusive society but will require us to show up and do the work. 

PartnerHero Culture

Beginner's guide to social learning

Oct 15, 2024

Social Learning might be a bit of an unknown concept for some, but for others familiar with Learning and Development strategies, it can be an extraordinary opportunity to improve performance.

PartnerHero Culture

All Hands — Brazilian edition 2019

Oct 15, 2024

The amazing growth of PartnerHero in Brazil and why the "All Hands" event builds a connection between customer support remote workers.

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