PartnerHero Culture Articles

PartnerHero Culture

Boise: the inclusive headquarters of a global company

Aug 1, 2024

The Boise office is beautiful, yes, but that’s not what makes PartnerHero Boise a special place to work. “You can be you at work. You don’t have to come in and be someone else."

PartnerHero Culture

Introducing Alice Hunsberger—VP, trust and safety and content moderation

May 23, 2024

We are very excited to welcome Alice Hunsberger as PartnerHero's VP, Trust & Safety and Content Moderation. Here are five questions to learn more about her, the work she does, and the things she cares about.

PartnerHero Culture

We’re on the Inc 5000 for the second year in a row

May 23, 2024

Together, the 3,000+ people who make up PartnerHero have done something special: We’ve been named to the Inc 5000 and recognized as one of the fastest growing private companies in America for the second year in a row!

PartnerHero Culture

How we foster a “people first” mindset at PartnerHero

May 23, 2024

One of the main underlying principles for all of these values is that at PartnerHero, people come first.  That's not to say that making and achieving goals, improving business metrics, and following official policies doesn’t matter, but these things can never come before or at the cost of our associates’ well-being.

PartnerHero Culture

Introducing Aprikot

May 23, 2024

A little over a year ago, we launched Sidekick as an internal tool to help our support teams atmanage Quality Assurance. Since the beginning of 2018, we’ve allowed open registration for Sidekick so that any customer support team in the world could use it in their own peer review and QA flow.

PartnerHero Culture

Announcing our new Chief Impact Officer: Vicky Moreno

May 23, 2024

We’re thrilled to announce that Vicky Moreno has been promoted to Chief Impact Officer, a newly created role at PartnerHero that will accelerate our social impact work around the world.

PartnerHero Culture

Guilt & grieving—gets easier, I promise

Oct 15, 2024

If you’ve owned a pet, you can understand the love and joy that is brought by their presence, but you also understand the pain that comes with saying goodbye. It’s a horrible chain of different reactions—disbelief, shock, sadness, emotional and physical pain, where it feels like someone opened your chest and removed your heart, your whole body trembling, and my personal favorite—guilt.

PartnerHero Culture

Business longevity? Take after Madonna

Oct 15, 2024

Saying that I’m a huge Madonna fan isn’t an exaggeration! Both my tattoos are Madonna-related, and I’m planning on more.

PartnerHero Culture

Book Lover's Day recommendations

Oct 15, 2024

Today is Book Lovers Day, and we thought we’d celebrate PartnerHero style by asking our Heroes what were their favorite books in 2019 so far.

PartnerHero Culture

Black Lives Matter: engaging now and in the future

Oct 15, 2024

Black Lives Matter. This movement has given form to the call for recognition and accountability. It represents an opportunity to build a more equitable, inclusive society but will require us to show up and do the work. 

PartnerHero Culture

Beginner's guide to social learning

Oct 15, 2024

Social Learning might be a bit of an unknown concept for some, but for others familiar with Learning and Development strategies, it can be an extraordinary opportunity to improve performance.

PartnerHero Culture

All Hands — Brazilian edition 2019

Oct 15, 2024

The amazing growth of PartnerHero in Brazil and why the "All Hands" event builds a connection between customer support remote workers.

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