PartnerHero Culture Articles

PartnerHero Culture

Setting the standards for a people-first employer

Aug 20, 2024

Things move quickly at PartnerHero but one thing remains constant: the people-first culture that ties into everything we do from the standing desks to the gender neutral bathrooms. 

PartnerHero Culture

Rebranding PartnerHero's logo

Aug 20, 2024

I’m a freelance designer based in Brazil and I’ve been given the privilege to help companies build their brands and tell their stories since the mid-2000s.

In 2018, I had the great pleasure of collaborating with PartnerHero — a values-driven outsourcing company that places a big emphasis on people.

PartnerHero Culture

Launching with PartnerHero

Aug 20, 2024

You might be wondering: but how does it actually work? This roadmap shows how your PartnerHero team goes from being just a twinkle in your eye to a fully-integrated team delighting your customers. 


PartnerHero Culture

Don’t think of your competitors as your enemies

Aug 20, 2024

How dehumanizing others only dehumanizes ourselves.

PartnerHero Culture

Fundraising for victims of Hurricane Eta

Aug 19, 2024

On the night of Wednesday, November 4, while Americans were biting their nails over the outcome of the 2020 presidential election, Tropical Storm Eta made a devastating entrance into the area surrounding San Pedro Sula, Honduras, home to hundreds of PartnerHero associates.

PartnerHero Culture

Tips and tricks for healthy finances

Aug 8, 2024

Money… oh, beautiful money. I want you. I really do. But apparently, it isn’t mutual… you run away from my hands as soon as I touch you. Am I the only one who has this relationship with money? No? I’m not alone? Woohoo! Well…

PartnerHero Culture

A love letter to the World Wide Web

Oct 15, 2024

1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.

PartnerHero Culture

2020 Culture Awards

Oct 15, 2024

Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.

PartnerHero Culture

How we are becoming an AI-powered CX company

Oct 10, 2024

In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.

PartnerHero Culture

Working hard or hardly working (from home)

Oct 9, 2024

Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.

PartnerHero Culture

5 benefits I get out of being a mentor

Sep 10, 2024

Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.

PartnerHero Culture

You do not have a time-management problem

Aug 20, 2024

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?

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